Craig Butler
Senior M365 / Windows Infrastructure Engineer
(Identity, Endpoint, Security and Automation)

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I build and harden Microsoft-first environments (Entra ID/AD, Intune, Exchange, backups, and security controls) and automate the operational work with PowerShell, so environments are auditable, resilient, and easier to run.

Technical highlights

Cut project design time 50%+ by rebuilding delivery templates and standardizing implementation workflow.

Automated identity lifecycle (joiner/mover/leaver) with PowerShell across AD and Entra to reduce manual steps and errors.

Executed Exchange/Office 365 migrations.

Improved backup observability by automating monitoring and creating restore documentation across platforms (e.g., Axcient; Veeam/Rubrik).

Delivered cloud user compute and file services using Azure Virtual Desktop (AVD) and Azure Files to support secure remote access and centralized storage.

Configured and operated Microsoft Defender controls to strengthen endpoint/email security posture and improve operational visibility.

Designed and supported UniFi/Ubiquiti, Meraki, Cisco, and Fortinet networks (wired/wireless) across multi-site environments.

Current Work Environment:

Users / endpoints: ~3000 users/devices

Tenants / sites: ~75 tenants • ~100 sites

Core stack: M365 • Azure Virtual Desktop (AVD) • Azure Files • Entra ID/AD • Intune • Exchange • Microsoft Defender • Axcient • UniFi/Ubiquiti

Specialization

M365 tenant operations & endpoint control: baseline configuration, administration, governance hygiene, and operational reliability.

Identity & access engineering: AD and Entra, Conditional Access patterns, SSO/SAML implementations, and access standardization.

Cloud virtual desktop & file services: Azure Virtual Desktop (AVD) and Azure Files planning/operation to support secure access and standardized user experience.

Security-first operations: Microsoft Defender controls and documentation to reduce risk and improve auditability.

Automation-first operations: PowerShell, M365 Lighthouse, and documentation to reduce toil and improve auditability.

Skills

Microsoft 365
Exchange Online administration • Teams administration • SharePoint/tenant services • M365 security/compliance concepts • Purview familiarity

Azure (User Compute and Storage)
Azure Virtual Desktop (AVD) • Azure Files

Endpoint & Device Management
Intune / Endpoint Manager • policy-based management • operational troubleshooting

Identity, Authentication, SSO
AD DS • Entra ID (Azure AD) • SSO/SAML • Conditional Access concepts • DUO / OneLogin / SDO implementations

Security
Microsoft Defender • XDR/SIEM-related tooling • email security • security awareness tooling

Automation
PowerShell automation • workflow standardization • documentation systems • repeatable implementation patterns • M365 Lighthouses

Infrastructure Reliability
HyperV administrator • VMware administration • backups (Axcient; Veeam/Rubrik/etc. as applicable) • DR practices • monitoring/alerting automation

Networking
Fortinet • Meraki • ASA • SonicWall • UniFi/Ubiquiti • network diagrams (Visio/DrawIO)

Experience

Simpleworks
Senior Project Systems Engineer (2023–Present)

Own project deployments and improvements across Microsoft-based virtual infrastructure, network, and security systems; produce implementation documentation and training.

Standardized project delivery templates and design workflow; reduced design time 50%+ and improved handoff quality.

Built/maintained internal project metrics for workload distribution and capacity planning.

Delivered client infrastructure projects including M365, Azure Virtual Desktop (AVD), Azure Files, firewall deployments, site moves, file-share migrations to SharePoint, network refreshes, and UPS deployments; created operational documentation to support repeatability and handoff.

Configured and operated Microsoft Defender controls as part of endpoint/email security hardening and ongoing operations.

Designed and supported UniFi/Ubiquiti networks across multi-site client environments, including implementation documentation and handoff.

Developed implementation strategies for new Microsoft systems supporting upcoming delivery needs.

Amnet
Systems Engineer / Service Team Lead (2022–2023)

Led service operations and handled top-tier escalations; improved policies, configurations, and documentation.

Automated recurring service tasks to reduce manual toil and shorten resolution cycles.

Created a two-year roadmap for a government org transitioning between IT providers; presented strategy and sequencing.

Administered Microsoft 365 and trained team members on processes and tooling.

The Broadmoor
Infrastructure Systems Administrator (2021–2022)

Administered Exchange Online and Mimecast and broader Microsoft 365 services; maintained GPO hygiene for security and stability.

Operated backup platforms (Veeam, SimpliVity, Rubrik) and documented restore procedures for operational reliability.

Supported VMware infrastructure operations and endpoint management via Intune.

Automated AD/Entra user lifecycle actions with PowerShell.

Liberty Technology
Lead Automation Engineer / Lead Support Engineer (2018–2021)

Owned SolarWinds/N-Central RMM administration and automation, writing PowerShell scripts for remediation and software deployment via the RMM; used Cisco SecureX to centralize and monitor security telemetry across client environments.

Supported threat hunting / XDR-related activity and assisted on ransomware recovery efforts.

Implemented and operated SSO/SAML platforms (OneLogin, DUO, Secret Double Octopus) and authentication workflows.

Executed Exchange/Office 365 migrations and mail-flow redesign across multiple filtering/encryption transitions.

Automated backup monitoring and maintained restore process documentation for repeatable recovery.

Projects

Automated identity lifecycle (joiner/mover/leaver)

Problem: Manual provisioning created delays and inconsistent access.

Approach: Built PowerShell automation for AD and Entra user actions; standardized role-based steps and documentation.

Tools: PowerShell • Active Directory • Entra ID (Azure AD)

Standardized project delivery and templates

Problem: Project delivery varied by engineer and documentation quality.

Approach: Rebuilt templates and design workflow; trained team on repeatable patterns.

Tools: Documentation standards • PM guidelines • Microsoft stack

Backup monitoring automation and restore documentation

Problem: Backups were hard to validate at scale; restores weren’t consistently documented.

Approach: Automated monitoring and created clear restore procedures.

Tools: N-central • Veeam • Rubrik

Exchange/Office 365 migration and mail-flow modernization

Problem: Multiple migrations and changing routing requirements increased risk.

Approach: Planned and executed transitions across filters/encryption and cloud email security.

Tools: Exchange • Office 365 • email security/encryption tooling

Azure Virtual Desktop and Azure Files delivery

Problem: Needed a secure, standardized user desktop experience and centralized file access across distributed environments.

Approach: Delivered Azure Virtual Desktop (AVD) and Azure Files configuration with documentation and support handoff.

Tools: Azure Virtual Desktop • Azure Files • Entra ID (Azure AD)

Certifications & Education

Certifications

Microsoft 365 Certified: Administrator Expert (Jun 2024)

Microsoft 365 Certified: Teams Administrator Associate (May 2024)

Fortinet Certified Associate – Cybersecurity (Feb 2024)

Microsoft 365 Certified: Fundamentals (Mar 2024)

AWS Certified Cloud Practitioner (Apr 2021)

CCNA Routing & Switching (Jul 2014)

Education

University of Georgia
Computer Systems Engineering (2014–2020)

Lanier Technical College
CCNA program (2013–2014)